Invoca Named a “Strong Performer” in The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018 Snippet Title Here
“Invoca is advancing state-of-the-art call classification.”Invoca received a differentiated rating for the following criteria:
Real-time speech analytics
AI’s ability to automate time-consuming tasks, surface unexpected insights, and provide personalized experiences is quickly becoming a must-have capability for marketers who value inbound calls.
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