Integrating Digital & Call Center Insights To Personalize The Customer Experience Snippet Title Here
The web of digital and offline touchpoints continues to grow. As marketers focus more and more on delivering personalized customer experiences, it’s important to know how to connect offline data - like phone calls - with your web data. Gaining that deeper knowledge about your customer can help you turn insights into relevant messages that increase conversion.
In this webinar, you’ll learn:
- How customer intelligence is shaping the future of digital experiences
- How combining offline and web data increases conversion rates and revenue
- How Invoca’s integration with Adobe technology helped Progrexion create personalized customer experiences