See How Frontier Communications Drove $4 Million in Additional Revenue with Invoca Snippet Title Here
In the telecommunications industry, acquiring new customers is expensive. After Frontier completed its acquisition of Verizon’s wireline business and consolidated teams, it still needed to create a strategy to target high-value prospects across every region where Frontier operated.
In this case study, you’ll see how Frontier used Invoca’s call intelligence platform to:
- Identify the most profitable customers
- Increase revenue
- Decrease cost per sale
- Improve customer experience